Application Tips

Please ensure you include a photo when applying online or mailing in your child’s application. This photo will appear on your child’s SnowPass card as identification. The Grade 4 & 5 SnowPass™ is not valid without a photo. When applying, please upload (when prompted) a head and shoulders photo of the child in JPEG (.jpg) format. (no larger than 512kb)

Proof of age or grade can be provided as either a copy of your child’s birth certificate (birth year 2009 or 2010 or a copy of your child’s current grade four or five report card or last year’s year-end grade three or four report card).

  • Please upload a copy of your proof of age or grade in .jpg/.jpeg format. Helpful hint: If you don’t have access to a scanner, you can take a picture of the proof of age with your digital camera or phone as it is in jpeg mode.
  • Please Note: Online Applications will take up to 5-10 business days to process

Pay online with Visa, MasterCard, American Express, Apple Pay, and Shopify Pay for the processing and delivery of your Grade 4 & 5 SnowPass™ card. Please note: We do not accept debit, cash, or cheque.

Frequently Asked Questions

When will the Grade 4 & 5 SnowPass arrive?

Upon verification of the application, photo, proof of age, and receipt of payment, an ePass will be sent to the registered email address on the child’s application. Your Grade 4 & 5 SnowPass™ card should arrive within 3 weeks of receiving the e-pass.  If you do not receive the card as expected, please contact the office.

When can I use it?

Your Grade 4 & 5 SnowPass™ card becomes valid as soon as ski and snowboard areas open for the 2019/20 season.

If you applied in Grade 5, your SnowPass expires on May 31, 2020.
If you applied in Grade 4, keep your SnowPass card in a safe place next summer since it doesn’t expire until May 31, 2021.

Please note: Ski and snowboard areas only sign up to participate for a single year at a time. If any location chooses not to participate in the program after this season, we will inform you prior to next season.

What if my child had a SnowPass in grade 4 in 2018/19? Is it still valid?

Yes, your SnowPass will be valid for the 2019/20 season as well. There is no need to re-apply.

Can my child go without a parent/guardian?

Maybe. An adult on-site or a full-price paying adult may be required at some ski areas. Please refer to our Where to use it tab to see what the restrictions are for each participating ski area.

What if my parents/guardians don’t ski/snowboard?

Our Never Ever Days program is a great option for them! For $25 they’ll receive a beginner lift ticket, lesson, and equipment rental. You can learn more about Never Ever Days by visiting www.nevereverdays.com.

Can I use my SnowPass™ on a school trip or during a ski club race?

Unfortunately you cannot, but there are lots of other times you can use your Grade 4 & 5 SnowPass™, like at night or on the weekend.

What if I need equipment or lessons?

There are plenty of ski areas that have rental shops on-site for equipment and have well-trained instructors as well to provide you with a lesson to help get you started. Contact the ski area directly for pricing and additional information. Please note: we do not offer lessons or rentals through the SnowPass program.

What if I misplaced/lost my SnowPass™ or it was stolen?

If you lose your Grade 4 & 5 SnowPass you can purchase a replacement card for fee of $25. Click here to purchase your replacement card.

What if my child is home-schooled? Can they still apply for a Grade 4 & 5 SnowPass™?

Of course they can! Instead of sending a school report card, we ask that you send a photocopy or upload a photo of your child’s birth certificate or any piece of identification that provides their year of birth.

Is the Grade 4 & 5 SnowPass™ eligible for the Canadian Children’s Fitness Tax Credit?

No, unfortunately based on the stipulations of Canadian Child’s Tax Credit, the Grade 4 & 5 SnowPass is not eligible for this program.

How long does the application take to submit?

Prior to starting the application process, we recommend that you have your child’s photo image and proof of age image ready to upload along with your method of payment accessible. Visa, Mastercard, American Express, Apple Pay, and Shopify Pay are accepted. Debit, cash, and cheque are not accepted. The application should only take 5-10 minutes to complete.

How long does it take to take for my application to be processed?

We aim to process applications within 5-10 business days. However, high volumes can cause processing to take as much as 10-15 business days.

Please ensure that the information is entered correctly when submitting an application. The address you enter is exactly what will be printed on the envelope that is used to mail your SnowPass card. Remember: use capitals and apartment/condo numbers as required.

Can I use the Receipt of Payment or Order Confirmation at the ski areas as proof I have a SnowPass?

No, the Grade 4 & 5 SnowPass program is an application process. A child must be vetted and approved before a card will be issued. Once they have been approved you will be sent an ePass via email that you can start using right away, while your card is in the mail.

What do I do when my photo won’t upload onto the website?

If your photo will not upload, please check the file information by clicking on the photo’s properties (or “Get Info” on Mac computers). Please ensure that your photo follows the guidelines below:

  1. Photo file is in .jpg/.jpeg format (please see next question if you require assistance with this).
  2. Photo is under 500kb in size.

How do I know if my photo is a JPEG (.jpg/.jpeg file)?

Most cameras automatically place photos in JPEG (.jpg) format. To check your photo’s format, click on the photo “properties” (or “Get Info” on Mac computers) and it will provide you with the photo information there.

If your photo is in a different format, you can use standard computer programs such as Microsoft Paint (or Preview on Mac computers) to change the photo format to JPEG (.jpg).

Please provide a “head and shoulder” image of your child.

How can I change my photo size?

Using a Mac – In “Preview”, click on the “tools menu” and select “adjust size”. Once the “adjust size: screen pops up, adjust the photo’s dimensions and image resolution until the size is under 500kb.

Using Windows – In an editing photo program like Microsoft Office Picture Manager, click “edit pictures”. Once the “edit pictures” screen appears, (generally to the right of your screen) click on the “compress pictures” option at the bottom of the screen. Once in the screen, click “web pages” (or any other option) until the size is less than 500kb.

How do I get a .jpg/.jpeg of my child’s report card or birth certificate?

We suggest keeping it simple and just using your camera to take a picture of the documents. Most cameras will take a photo and automatically save it in JPEG file format. Be sure the image shows a clear view of the child’s name and birthdate.

Who do I contact if I have any questions about the program or my application?

The SnowPass team is available Monday to Friday between 8:30 am and 4:30 pm Eastern Standard Time, with the exception of statutory holidays.

The best way to contact us is by using our Support button in the bottom-right corner of the page and someone from the SnowPass team will contact you as soon as possible.

Alternatively, please contact us using one of the following:

By Phone: 1-877-736-1117

By Email: [email protected]

Rules & Regulations

  • The Grade 4 & 5 SnowPass™ administration and delivery fees are not refundable under any circumstances.
  • Your SnowPass will be mailed to you starting in November. The Canadian Ski Council is not responsible for any delays or lost mail incurred by Canada Post.
  • Upon verification of the application, photo, proof of age, and receipt of payment, an ePass will be sent to the registered email address on the child’s application. Your Grade 4 & 5 SnowPass™ card should arrive within 3 weeks of receiving the e-pass. If you do not receive the card as expected, please contact us.
  • Only residents of Canada may apply. Only one (1) Grade 4 & 5 SnowPass™ card per child per lifetime.
  • Only one (1) ski day may be redeemed at each participating ski area per day.
  • Your Grade 4 & 5 SnowPass™ is valid for all participating ski areas across Canada.
  • Ski/snowboard areas reserve the right to have blackout periods or require a paying adult to accompany the Grade 4 & 5 SnowPass™ holder. Please click here for ski area details.
  • The Grade 4 & 5 SnowPass™is NOT VALID FOR SCHOOL TRIPS or SKI CLUB RACES or any excursion where group rates apply.
  • The Grade 4 & 5 SnowPass™ CANNOT be used with any other offer or discount, including the Canadian Ski Council’s Canadian Lift Passes or any Maneige products.
  • If you lose your Grade 4 & 5 SnowPass™, there will be a $25 replacement fee.
  • Despite our very best efforts to ensure the smooth operation of our processing system at the ticket window, transaction errors and system failures may still occur. What to do? The resorts are not obligated to print a lift ticket for the SnowPass holder without verification. But, they usually will refund the lift ticket once the system provides the verification.
  • Participating ski/snowboard areas reserve the right to request photo ID as proof of eligibility at the lift ticket office.
  • The Grade 4 & 5 SnowPass™ Program is bonded under the Consumer Protection Act of Quebec. Permit number 601238.

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