This past year has been the most challenging in memory. The pandemic created a ripple of uncertainty throughout our industry. These past few months have also made us proud to be a part of an industry that has pulled together in a genuine spirit of collaboration and community support. We have embraced our opportunity to adapt, change and move forward with new business models that support our guests’ needs for both safety and enjoyment. The CSC is no different from Canada’s ski areas. We have used the time afforded to us to adapt to the new realities of operating in what may be a capacity limited, social distanced winter.
For the coming season, we have taken numerous steps to upgrade our programs to make them faster and safer to redeem. These changes include;
Number 1: We have gone cardless for both the Grade 4 & 5 SnowPass and the Canadian Lift Pass programs!
- Confirmations for the CSC products will be able to be scanned (from paper or smartphone) via a barcode reader which will facilitate a reduction in interaction time between the guest and ticket seller.
- For resorts with the need to integrate with a POS system, we have created API’s so you can scan barcodes directly into your system.
Number 2: Visits made using CSC products will need to be pre-booked prior to the day of use.
- Pre-booking will ensure that we know who is visiting any ski area should contact tracing be required this winter.
- In keeping with the need to manage capacity on site, ski areas will be able to set a maximum number of visits available to each of these programs by the day.